Sekkisei Privacy Policy

Last updated: December 16, 2025

Who We Are and How This Store Is Operated

Luneia Ltd operates the Decorté UK online store at www.decortecosmetics.co.uk, including all related information, content, features, tools, products, and services (the “Services”). The Services are powered by Shopify, which enables us to provide you with a secure ecommerce experience.

This Privacy Policy explains how Luneia Ltd collects, uses, and discloses your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us.

Important note about marketing communications:

If you choose to sign up for newsletters or marketing emails, those communications may be managed by KOSE using the Klaviyo platform. In that context, KOSE acts as a separate data controller for your newsletter and email marketing data and is responsible for how that data is used for marketing purposes.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

• Contact details: name, billing address, shipping address, phone number, and email address
• Financial information: payment card information, transaction details, payment confirmations
• Account information: username, password, preferences, and settings
• Transaction information: items viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled
• Communications: information you provide when contacting customer support
• Device information: IP address, browser type, device identifiers, and network information
• Usage information: interactions with and navigation of the Services

Sources of Personal Information

We collect personal information from the following sources:

• Directly from you, when you create an account, place an order, contact us, or otherwise provide information
• Automatically, through your use of the Services, including via cookies and similar technologies
• From service providers, such as Shopify and payment or fulfilment partners who process information on our behalf
• From partners or third parties, where permitted by law

How We Use Your Personal Information

We use personal information for the following purposes:

• Providing and Improving the Services

To process orders, accept payments, arrange shipping and returns, manage your account, provide customer support, enable reviews, remember preferences, and improve the overall shopping experience.

Marketing and Advertising

We may use personal information to personalise content and offers shown on the Services and to measure the effectiveness of our advertising.

If you subscribe to marketing emails or newsletters, KOSE may send you marketing communications via email using Klaviyo. You can unsubscribe at any time using the link in those emails.

Security and Fraud Prevention

To protect the Services, prevent fraud, secure transactions, and maintain the integrity of our systems.

Communication

To respond to inquiries, provide updates about orders or accounts, and maintain our relationship with you.

Legal and Compliance

To comply with applicable laws, respond to lawful requests, enforce our terms and policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

• With Shopify and service providers that support the operation of the Services (such as payment processing, hosting, analytics, customer support, fulfilment, and shipping)
• With KOSE, in relation to newsletter subscriptions and email marketing communications managed via Klaviyo
• With marketing and advertising partners, where permitted by law
• When you direct or consent to the disclosure of information
• With affiliates, where applicable
• In connection with business transactions (such as restructuring or sale), or to comply with legal obligations and protect rights and safety

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Information submitted through the Services may be processed by Shopify and its affiliates in countries outside the UK or EEA.

Shopify may process personal information for certain enhanced features, such as fraud prevention and analytics. In these cases, Shopify is responsible for responding to requests relating to that processing. More information is available in the Shopify Consumer Privacy Policy and via the Shopify Privacy Portal.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

Security and Retention

We use reasonable safeguards to protect personal information, but no method of transmission or storage is completely secure.

We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing.

• Site and order-related requests should be directed to Luneia Ltd
• Newsletter and marketing-related requests should be directed to KOSE

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

International Transfers

Your personal information may be transferred, stored, and processed outside the UK or EEA. Where required, appropriate safeguards such as Standard Contractual Clauses are used.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the “Last updated” date will be revised accordingly.

Contact

Data Controller (Website & Ecommerce):

Luneia Ltd
7 Walton Road
East Molesey
England, KT8 0DP
Email: info@luneia.co.uk

Newsletter & Marketing Communications:

KOSE
Email: customerservices@decortecosmetics.co.uk