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Decorté UK

Website Terms of Use

Last updated: November 25th, 2022

1. Introduction

1.1 Welcome to our Decorté UK website, (the “Site”).

1.2 Kosé Corporation UK Branch is a branch of Kosé Corporation (“Decorté UK”, “we”, “us” or “our”) provides the services available on the Site to you subject to the following terms and conditions (the “Terms of Use”).

1.3 Kosé Corporation UK Branch’s address and registered office is 4th Floor Regus, Rex House, 4-12 Regent Street, London SW1Y 4PE, with a UK establishment number of BR021338. Kosé Corporation UK Branch is a branch of Kosé Corporation, a private limited company, with a registered office address of 3-6-2 Nihonbashi, Chuo-Ku, Tokyo 1038251, Japan, incorporated in Japan with company number 010001043552 and the registry is held at Tokyo Legal Affairs Bureau.

1.4 By accessing our Site you agree to our Terms of Use. If you have any questions about them, please contact us using the contact details at the end of these Terms of Use.

1.5 If you purchase any products from us, your purchase will be subject to our Online Terms of Purchase.

1.6 Please note that if you visit one of our other regional Sites, you are subject to the terms and conditions applicable for that Site and we suggest that you consult such terms and conditions.

2. Our terms of use

2.1 Please ensure that you have read and understood our Terms of Use.

2.2 From time to time, we may vary our Terms of Use. The revised Terms of Use will be available on our Site. Please check back regularly to ensure you are aware of any variations we may make. If you continue to use our Site after we make any changes, you will be deemed to have accepted any variations to our Terms of Use. If you do not agree to such variations, we ask you not to use our Site. These Terms of Use were last updated on the date stated at the top of this page.

3. Accuracy and availability of our Site

3.1 We do our best to make sure that our Site is accurate, up-to-date and free from bugs, but we cannot promise that it will be and you are responsible for putting in place your own internet security and safety measures.

3.2 Our Site is provided free of charge and has not been developed to meet your specific requirements. We cannot promise that it will be fit or suitable for your specific purposes.

3.3 Materials posted on our Site are provided for general information purposes only and to inform you about us and our news, features, products and services. This information is not intended as any form of advice and should not be relied on as such. Any reliance that you may place on the information on this Site is at your own risk.

3.4 Access to our Site is permitted on a temporary basis and we reserve the right to suspend or terminate access to any part of it at any time without notice.

3.5 We update our Site regularly and reserve the right to add, remove and otherwise change its content at any time without notice.

4. Access to our Site

4.1 You are responsible for making all arrangements necessary to access our Site (and for any costs of doing so). In particular, you are responsible for ensuring that your computer and/or portable device is compatible with our Site.

4.2 You are responsible for ensuring that all persons accessing the Site through your internet connection are aware of these Terms of Use.

4.3 Our Site is primarily intended for use by those who can access it from within the United Kingdom. If you choose to access our Site from locations outside the United Kingdom, you are responsible for compliance with local laws.

4.4 We want you and others to enjoy using our Site. When doing so, we ask that you observe the following rules:

(a) you agree not to use our Site for any illegal or unauthorised purpose and you agree to comply with all laws and regulations applicable to your use of our Site, including copyright and other intellectual property laws;

(b) you must not create any derivative work based upon either the Site or the Site contents or use any meta tags or any other “hidden text” utilising our name or any of our trademarks;

(c) you must not attempt to restrict another user of our Site from using or enjoying our Site and you must not encourage others to breach our Terms of Use;

(d) you must not interfere with our Site or any servers or networks connected to our Site, including by transmitting any worms, viruses, malware, spyware or any other code of a destructive, malicious or disruptive nature. You must not inject content or code or otherwise alter or interfere with the way any page of our Site is rendered or displayed in a user’s browser or device;

(e) you must not change, modify or alter our Site or change, modify or alter another website so as to inaccurately imply an association with our Site or with us;

(f) you must not access our Site via a means we have not authorised in writing in advance, including automated devices, scripts, bots, spiders, crawlers or scrapers (except for standard search engine technologies) or take any other action that may impose an unreasonable burden or load on our infrastructure; and

(g) you must not use, or cause others to use, any automated system or software to extract content or data from our Site except where you or any applicable third party has entered into a written agreement with us that permits such activity.

4.5 If you breach any of our Terms of Use, or any of the other terms and policies referred to in our Terms of Use, your ability to access and use our Site may be terminated by us immediately, where possible by giving written notice to you using the contact details you provide to us.

5. Your account

5.1 If you register for an account on our Site, you will be required to select a user name and password and provide other personal information. You are responsible for ensuring that the personal information which you are required to provide when you register is true, accurate and current in all respects. You are responsible for ensuring that the personal information you provide to us is up-to-date. If your personal information changes then please update your details through “my account” page.

5.2 Your account details are personal to you and you must keep such information confidential and not disclose them to any other person. We will be entitled to treat any action carried out through your account as being carried out by you. You must notify us immediately if you have reason to believe that your account details may have been compromised or used by any other person.

5.3 If you forget your password, we will reset it upon your request and send it to the email address which you specified when you registered. Your account can be cancelled at any time by contacting customer services on +44 (0)20 3356 2988 (see opening times here) or email to

5.4 We reserve the right to suspend or terminate your access to your account for any reason in our discretion.

6. Your privacy & cookies

6.1 The privacy of your personal information is important to us. Any personal information that you provide to us will be dealt with in accordance with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.

6.2 Our Site also uses cookies and similar technologies. Some of these are necessary for the operation of our Site, some provide specific features and functionality and others are used to collect information to help us analyse how our Site is used. Please see our Cookie Policy for more details of how we use cookies and similar technologies.

7. Our intellectual property rights

7.1 Our Site and its contents are protected by certain rights, including registered and unregistered intellectual property rights (“Rights”). These Rights belong either to us, our affiliates, partners or licensors. We and our affiliates, partners and licensors expressly reserve all Rights in and to our Site and its contents. In particular, we reserve all Rights in the name “Decorté” the “” domain name and all related domain names, trademarks, logos, brand names and/or trading names appearing on our Site. Nothing in these Terms of Use grant you any legal rights in our Site or its contents other than as necessary to enable you to access and use our Site in accordance with these Terms of Use. The use of any trademarks on our Site is strictly prohibited unless you have our prior written permission.

7.2 You may only view, print out, use, quote from and cite our Site and its contents for your own personal, non-commercial use on the condition that you give appropriate acknowledgment to us where appropriate and you do not remove our copyright or other proprietary notices.

8. Uploading your content to our Site

8.1 Where applicable, on certain parts of our Site you may be invited to leave reviews or upload materials to our Site (“Your Content”). If you choose to leave a review or upload materials, you must ensure that Your Content complies with our Acceptable Content Guidelines below.

9. Acceptable content guidelines

9.1 Your Content must not:

(a) contain any material which is or may reasonably be considered to be threatening, defamatory, obscene, indecent, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, or in breach of confidence;   

(b) be illegal or infringe the Rights of any third party, in any country in the world;

(c) be technically harmful (by way of example it must not include any computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data);

(d) mislead us as to the origin of the content by use of false email address, impersonating any person or entity or other means;

(e) contain any material that does not reflect your genuine honest opinion or was otherwise submitted in return for compensation or any consideration by any third party.

9.2 By uploading Your Content to the Site, you hereby grant us and our designees, together with users of our Site an irrevocable non-exclusive licence (which is unlimited in time) to view and use Your Content without restriction, including by way of example for commercial purposes.   

9.3 We make no guarantee that Your Content will be kept on the Site for any length of time, and we reserve the right to refuse to post or remove Your Content that is in breach of these Terms of Use.

9.4 If you wish to request us to stop using any of Your Content at any time, you should notify us by emailing setting out details of Your Content (the “Notified Content”) and where it can be found on the Site. We will endeavour to respond promptly and to endeavour to cease using the Notified Content. However, please note that once you have posted Your Content, it may be shared and reposted by us on other websites and used in other media and publications. Whilst we will endeavour to cease using any Notified Content within a reasonable time of the date you notify us of your request to do so, we cannot give any guarantee that we will be able to do so where the Notified Content has been published on the Site or in other media.      

10. Our liability to you

10.1 Consumers have certain legal rights when using our Site. These are also known as “statutory rights” as they are derived from laws such as the Consumer Rights Act 2015. Nothing in these Terms of Use affects these rights. In particular, we do not exclude our liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any matter for which it would be illegal for us to limit or exclude our liability.

10.2 We only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

10.3 Except as stated in paragraph 10.1, we will not be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with:

(a) use of, or inability to use, our Site; or

(b) use of or reliance on any content displayed on our Site.

10.4 We will not be liable for any loss that is not caused by us or that was caused by any event or circumstance beyond our reasonable control.

10.5 Nothing in these Terms of Use affects our liability to you in respect of products or services that you purchase from us. Our liability to you in respect of your purchase of products or services from us will be as set out in our Online Terms of Purchase.

11. Your liability to us

Any use by you of the Site or its contents in a manner not expressly permitted by our Terms of Use may mean that you are infringing our Rights and/or the Rights of our affiliates, partners or licensors. We and our affiliates, partners and licensors reserve all rights and remedies available in respect of any such infringement.

12. Linking to our Site

12.1 You may link to the home page of our Site, provided that you do so for non-commercial purposes and in a way that is fair and legal and which does not damage our reputation or take advantage of it. For the avoidance of doubt, the linking site must not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. We reserve the right to withdraw linking permission at any time and without notice.

12.2 You must not link to our Site in such a way as to suggest any form of association, approval or endorsement on our part where none exists and you must not replicated, remove, obscure or modify in any way any advertisements, copyright notice, or other information on our Site. Our Site must not be framed on any other website.

13. Third party websites & services

13.1 Our Site may contain links to third party websites and services. If you decide to visit any third-party website or use a third-party service, or purchase products from that third party, you do so at your own risk. It is your responsibility to satisfy yourself as to the reputation of such third parties and the services they offer. We are not responsible for the content, accuracy or opinions expressed on third party websites or services. Links that we make are for convenience only and do not imply that we are, or our Site is, affiliated to or associated with such websites or services.

13.2 Your browsing and interaction on any other website or your use of other services, including websites and services which have a link to or from our Site, is subject to that operator’s own rules and policies. In particular, third party websites will process your personal information in accordance with their own privacy notices. Please read all applicable third-party policies and terms and conditions before proceeding.

14. General provisions & applicable law

14.1 You may not assign, sub-license or otherwise transfer any rights under our Terms of Use.

14.2 If any provision of our Terms of Use is found to be invalid for any reason, the invalidity of that provision will not affect the remaining provisions of our Terms of Use, which will remain in full force and effect.

14.3 If we fail to exercise any right or remedy under our Terms of Use, our failure does not constitute a waiver of that right or remedy. Any waiver must be in writing and signed by us.

14.4 The laws of England and Wales will apply to our Terms of Use and your use of our Site. The courts of England and Wales will have jurisdiction over any claim relating to our Site or our Terms of Use.

15. Enquiries & complaints

15.1 If you have an enquiry or complaint about our Site, please contact please contact us by email at or write to us at Decorté UK Online Customer Services, 4th Floor Regus, Rex House, 4-12 Regent Street, London SW1Y 4PE.

15.2 If you have an enquiry or complaint about any purchase you have made from us, please refer to our Online Terms of Purchase for details of how we can help.